Breaking news is the process of alerting the public to a developing story that requires immediate attention. This type of news typically interrupts regular programming on television and radio, with a graphic overlay and an audio cue to signal the change. Prior to the advent of 24-hour news channels, such interruptions were generally reserved for extremely urgent and important breaking events, such as the assassination of a president or the declaration of war.
The most effective way to break bad news is to be clear and direct. Vague information can be confusing and anxiety-provoking, as well as upsetting to the person receiving it. Avoid using “corporate speak” and other tactics that obscure the truth in an effort to be kind, as this can backfire by making the news even more difficult to decipher.
Depending on the scenario, it may also be necessary to respect a patient’s denial behaviors. While a NP may not be able to change a patient’s thoughts, she can provide enough information so that the patient can make informed decisions about next steps. Keeping the information at a level that’s appropriate for the situation can help the patient and family manage stress and distress, which in turn can improve their ability to respond effectively to the news.
It’s never easy to deliver bad news, and it can be even harder when it’s done at the wrong time or in the wrong way. It’s often best to wait until the person isn’t on the edge of leaving for work, on their way out for a date, or coming in from a stressful day with family or coworkers.
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